Wix
The Wix plugin is a cloud-based, no-code solution for small to medium-sized businesses. It offers effortless setup, a wide range of global/local payment methods and handling payments and maintenance operations directly within the Wix admin panel.
Modes d'intégration et de paiement prises en charge
Propose les modes d'intégration suivantes sur notre plateforme :
Hosted Checkout Page
Redirigez vos clients de votre page de paiement vers notre plateforme pour saisir des données de paiement sensibles.
Propose les méthodes de paiement suivantes sur notre plateforme :
Alipay+
American Express
Apple Pay
Diners Club
Discover
Google Pay
JCB
Maestro
Mastercard
TWINT
UPI - UnionPay International
Visa
WeChat Pay
Commencer
The first step to use the plugin is the installation process. Before you proceed, make sure your infrastructure meets these system requirements:
| Item | Description |
|---|---|
| Direct credentials |
|
| Wix | A Wix Store with an Active eCommerce Subscription: To use our plugin and accept payments, ensure your Wix store has an active eCommerce plan. This activates Wix's payment processing capabilities. |
Installation
Follow these steps to install the plugin:
- Log in to your Wix account. Access the specific Wix store where you wish to install the plugin.
- Go to Settings > Finance & Payments > Payments > Accept payments. Scroll down and click on "See more Payment Options".
- Go to Third-Party Credit/Debit Card Providers. Click on "See Options" and look up "Worldline".
- Click on "Connect" next to the "Worldline" plugin listing to begin the installation process.
Configuration
After the installation, you need to configure the plugin to link your store to our platform.
Though our descriptions may mark certain fields as "optional," the Wix configuration dashboard could still require input for these fields before you can save your settings. If a field does not apply to your setup, such as the "HTML template ID" field, enter a random value to move forward.
Après l'installation, vous devez configurer le plugin pour lier votre boutique à notre plateforme.
Manage payments
We have designed the plugin to follow-up on your orders automatically and autonomously, freeing you from the administration involved. Follow the instructions below to effectively use the app and ensure a smooth payment flow.
Look up transactions
For each successfully processed transaction, a corresponding order is created in Wix.
To look up an order, follow these steps:
- Log in to your Wix account. In the dashboard, go to Sales > Orders. Click on the order to open its detailed view.
- Go to the "Payment info" section and expand the "customer paid" area.
- Look up the "Wix Payment ID", the unique identifier of this order in Wix, corresponding to the "Référence du marchand (Optionnel)" in the Merchant Portal.
- For a detailed overview, click on the small item next to the "Wix Payment ID". In a new window, you will find the "Worldline payment ID", corresponding to the payment.id on the Worldline platform. Refer to this identifier when contacting our support for helping you troubleshoot a transaction.
- Access the "Order activity" log to look up the transaction's history, including the order's status and refunds performed via Wix.
To get an overview of all processed orders, go to Sales > All payments in the dashboard. Look up individual orders as described above.
To look up the order in the Merchant Portal, use the "Wix Payment ID"/"Référence du marchand (Optionnel)" as described in our dedicated guide.
Perform refunds
Refunds are standard processes (also known as maintenance operations) in your everyday business logic. Learn here how to perform these operations in Wix.
You can perform refunds through the Worldline Merchant Portal, detailed in the respective guide. However, we strongly recommend processing refunds via Wix. This will ensure that
- Refunds are correctly associated with the Wix order.
- All activities are clearly documented in the Wix "Order Activity" section.
- Log in to your Wix account. In the dashboard, go to Sales > Orders. Click on the order you want to refund.
- To perform the actual refund, you have two options:
a) In the "Payment info" section, click on "Actions" and select "Refund" from the dropdown menu. In the subsequent screen, specify the amount to refund. If needed, you can issue multiple partial refunds per order.
b) In the "More Actions", you can either choose "Refund" to perform a (partial) refund without impacting the order's status otherwise or choose "Cancel & Refund" to cancel the order and perform a full refund. - Upon successfully refunding an order, Wix will automatically update the order's status to "Refunded" or "Partially Refunded" accordingly.
Mind that some payment methods might have limitations on allowing multiple partial refunds or partial refunds in general.