worldline Direct
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Important notice
Our Sips integration modes, payment methods and features will remain available until December 31st 2025 for any new transactions (Cash management will remain accessible).

Worldline Direct eTerminal Page screen

Intro

The e-Terminal feature is the enhanced Direct version of the Sips Office Extranet, supporting both local and international schemes.

  • No-code plug-and-play solution
  • Ideal for mail order/telephone order (MOTO) payments

Make the move

Thanks to our platform's features, migrating from Sips Office Extranet to the Direct e-Terminal is easy.

Use this checklist to let us guide you through the whole migration process:

  1. Get familiar with the eTerminal
  2. Create a test account
  3. Configure your test account
  4. Use the e-Terminal
  5. Make sure to receive our platform’s transaction feedback
  6. Test your new integration

Get familiar with the eTerminal

Get familiar with the e-Terminal, the payment flow and its Direct-specific features.

View eTerminal


Create a test account


Configure your test account

To get you up and running, you need to makes some basic configurations in your account:

  • Configure your API Key/API Secret to set up the Direct authentication mechanism. Read our dedicated guide to learn how to do this.
  • Configure your Webhooks Key/Webhooks Secret to receive feedback for processed transactions. Read our dedicated guide to learn how to do this.


Use the e-Terminal

Access the e-Terminal in the Merchant Portal via Payment links > e-Terminal. Refer to the dedicated chapter in the Merchant Portal guide to learn how to process transactions.


Make sure to receive our platform’s transaction feedback

Make sure your webshop infrastructure receives and processes our platform’s transaction feedback according to the payment id logic.

Direct offers Webhooks and endpoints GetPaymentDetails to get all information you need to follow-up on your orders.

To enhance transparency, Direct implements three properties to represent a transaction status:

  • status
  • statusCategory
  • statusCode

For a quick manual check, look up the transactions status in the Merchant Portal. Read the dedicated chapter in our Merchant Portal guide to learn how to do this.


Test your new integration

Use our Test cases to trigger specific scenarios for any given payment method. Our API Explorer allows you to build and test countless scenarios with just a few clicks!


Next steps

Once you ready to go live, get started on the production environment (When your Direct integration is successfully completed in pre-production):

  1. Contact the Sips sales support by filling this form or send a mail to
    a) Worldline Ecom France, please contact your referring Account Support Manager.
    b) Worldline Ecom Belgium ecom-belgium@worldline.com.
  2. Sign & return your new Worldline contract.
  3. We will inform you upon activating your production account. 
  4. Stop your Sips contract by sending an email to
    a) For France: Please contact your referring Account Support Manager.
    b) For Belgium: Customer-belgium@worldline.com 

You're all set, now what? Start enjoying all the advantages of Direct!

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